Veterinary Medical Center Logo
KEY BENEFITS OF SALESPAD
  • Equipment and patient reminders

  • Special pricing

  • Government-mandated documentation capabilities

PRODUCTS USED

SalesPad Desktop, SalesPad Mobile

CASE STUDY

Veterinary Medical Center

Worthington, MN | www.vmcclinic.com

Dr. Barber with Keith Pedley from Veterinary Medical Center with calf

The Company

The Veterinary Medical Center (part of Prairie Livestock Supply) is a southwest Minnesota-based mixed animal veterinary practice which provides both veterinary services and products for small and large animals. VMC is dedicated to providing products that improve the health and well-being of pets and livestock — that means they manage a lot of inventory related to animal health supplies, vaccines, and animal handling equipment. When they needed a custom solution for handling patient organization, appointments, inventory, and government-mandated documents all in one system, they went to SalesPad.

90%
Increase in efficiency

50%
Reduced labor costs

It used to take VMC staff 2-3 days to collect data. Now it takes 1.5 hours.

Meeting Regulations: Veterinary Feed Directives

State and federal governments require documents called Veterinary Feed Directives (VFDs) in order to use animal feed containing certain antibiotic drugs. VMC needed an efficient way to generate these documents, and didn’t want to switch between different programs and screens to do so.

The Solution

SALESPAD DESKTOP. SalesPad created a tailored fix in which someone could enter the criteria for a VFD, generate the document, have it approved by a veterinarian, and email it to customers or distributors — all in the same software.

Veterinary Medical Center case study — download now for free

Download the full case study.

Learn how Veterinary Medical Center increased their efficiency by 90% with a printable download.

“Our customized program within Salespad has allowed us to be more efficient with orders, allowed multiple staff to participate in the business process, and allowed us to monitor, manage, and track the VFD activity.”

– Dr. Steve Dudley, VMC President & CEO

INCENTIVE FOR CUSTOM DEVELOPMENT? A LONG-TERM ROI.

VMC prides itself in being an early adopter of new technologies in order to find practical solutions to complex animal disease issues.

“Our customized program within Salespad has allowed us to be more efficient with orders, allowed multiple staff to participate in the business process, and allowed us to monitor, manage, and track the VFD activity,” says Dr. Steve Dudley, VMC’s President and CEO.

“We’re a vet clinic with traditional vet services, but we’re also a distribution business, kind of like a pharmacy,” he continues. “People walk in the door and we have veterinarians and pharmacists on staff who dispense medications, vaccines, antibiotics, equipment — all the things that our livestock producers and pet owners would need. One of the things SalesPad has helped us with is our ability to meet all of those diverse needs.”

WITH TAILORED SOFTWARE SOLUTIONS FROM SALESPAD, VMC GAINED:

  • Increased efficiency with order processing
  • More accessibility to software for staff
  • A tailored form of compliance to government regulations
  • A more robust software platform to continue growth

Their old process would take one to two people several days to collect the reminder data pertinent to the month and year. Then they had to prepare the data for mailing, and finally mail the reminders. Now it takes one staff member about 1.5 hours to gather, manipulate, and process the same information. The ease, speed, and accuracy of the information is a real win
for the money spent on the custom.

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